Had an AUX and usb Tranzit Adapter installed in my 2005 Porsche Boxster. Installation was a breeze and functional has been incredibly. Totally clean and sleek look. Thanks again to the team for making the install happen.
Evan and Jason were very helpful while I was searching for a Father's Day present for my husband. They answered all of my question (I had a lot) and they were both very friendly.
Audio Express is the perfect example why franchise businesses are closing by the dozens on a daily basis & internet and mom & pop businesses are flourishing . Poor or should I say terrible management team & terrible people skills . I had a simple install for there team one single box sub & amp that I provided. The install was way over priced at 500 dollars but I move forward with the install anyway . I was told to drop my car off at 9AM & it would be ready for pick up before they closed. I didn't get my car back till the next day at 3 PM .I was told that I have a life time warranty on the install . Less than 40 days later my sub stop working . I stopped up there in the middle of the week to schedule an appointment on my off days which is the weekend. I was told to have the car there as soon as they open Saturday morning . I was there as soon as they open for business. They told me to leave the vehicle in they would call me when it was done then I get a call and it was like deja vu all over again. I was told we will have to keep your car overnight so I asked did you check to see if it was a fuse . In my opinion you shouldn't keep a person car overnight for a possible fuse problem that takes minutes to replace . So I went back up there to get a better understanding of why . During the conversation with there team all I was asking of them is to verify if it's a fuse before you keep my vehicle over night for something that can be replaced in minutes. It was like a presidential debate trying to get these guys to do it. Once they figured out I was not backing down they got even more rebellious with every excuse why they couldn't & they would not take the approach that I was submitting to there team. Instead of me going back & forward in this debate I submitted to there solution which was bring my car back in the middle of the week leave it overnight & pick it up in the morning . We spent 15 to 20 minutes debating lol. During this time they could have check to see if it was the fuse smh instead of being so rebellious. I was very unpleased with there approach to customer satisfaction..This is the reason why big business like this end up closing its not the owners its the management team ..My opinion a person would be better off going to a smaller install company that value there customer because it's evident they don't ...ALL FACTS
I love the service. I really forgot the guy name but when i go back i will kost definitely update, there was no pressure and trust they didn't try to get over on me because i am a woman i would recommend to friends
I brought my Acura Integra in the other day for a simple radio install and was greeted kindly by a novice youngster. He promised an over the phone quote of $50-$80 which wasn’t bad. But when he took a look inside my car he said it was going to run me an excess of $240 and 2 hours of labor work because of the cut harness. Well I took my car to Car Stereo Xpress where they installed my radio in less then 40 min for more then half the price cheaper. I’ll will never come here again the young kid has no experience and doesn’t know what he’s talking about. He’s just a lying kid with no supervision trying to take your money
Security is working as it such, kenwood bumming like working overtime,Oh we had a few hiccups. a new product, They always get all of the info before the sale and the installation.... 5 stars from Me, you made the grade
Wasn't able to help me, as it's a dealer thing. (replacing my toyota tacoma factory antenna). But, didn't give me much options either, so will find another solution and vendor.
The service is great! The workers are friendly.. Jason was awesome!! These guys are great!! Thank you!!!!
Jason is insulting and rude. This shop has AWFUL WORKMANSHIP! If they didn't want to do the job, they should have just said so! The service given feels like a mean joke.
Excellent staff, friendly, knowledgeable, helpful. Got a new apple CarPlay stereo and a back up camera installed on my truck. Works great. Couldn’t be happier.
Rolled into Audio Express, got a alarm system put in,Works great, thought I'd put in a good Audio System to enhance my Boise Speakers.Now we take those Sunday road trips. Didn't waste my time each time.And the good work....Deserves 5 Stars.
Paid in advance, was told to be first in line next day, next day I'm told there is people in front, no guarantee it'll get done. I'm told next day Sunday can bring car, but no guarantee it'll get done. Now pay won't be refunded, also they told me I needed an extra module that is not needed, therefore charging more
Evan and staff were excellent thank you all for a job well done ....I highly recommend this establishment ...thanks again Wayne..
Came back for more work but this time it was for El Jeffe my 2017 Nissan Altima. Ezan helped me all the way through the process and I truly appreciate all of his help. I initially had some concerns but we worked them out and that's why I continue to use Audio Express #7! I live in Spring Valley and drive all the way to this location because I appreciate the quality of their work and willingness to listen to customer concerns. I will continue to come to this location and I highly recommend them.
Great customer service had a few hiccups but they was able to fix the issue. Good job
Awesome staff, and work was awesome also.
Out of no where, i decided to finally replace my stereo. It had been out since I bought my truck.
I went to a place that I thought would be perfect, I researched the company on yelp, but when I got there I was not able to get the job done on the same day.
I searched on yelp again and found AUDIO EXPRESS!!!
I worked with Evan, who was excellent to work with.
I got a new stereo within an hour! They were also better in price than previous shop I had been to, LA Stereo, and I won't even get I to comparing Evan with the other shop.
I am happy as can be and would recommend this business to anyone who need a stereo, speakers, alarms, remote starts, or cameras for their car.